We knew that British outlets are different so we brought converters. But when we plugged our phone chargers in, they didn't work. We talked to the lady at the desk about a converter for sale in the hotel lobby, but it didn't have the feature she thought we needed. She suggested we try one from a nearby Tesco, a sort of grocery store/general store. So we went to Tesco and bought one, but it didn't work either. So the next day we went to an Apple store and bought two like the photo on the previous page. But they STILL didn't work!
Then we noticed a switch by the outlet. We pressed it, and suddenly every one of our many adapters worked.
It actually makes sense once you get it; it saves energy. In the hotel shown here there were also embedded USB plugs, but they and the outlet only worked when you pressed the switch.
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